Terms and Conditions

PLEASE READ THE FOLLOWING TERMS & CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United Kingdom and other copyright laws, and is the property of Solihull Christmas. The collective work includes works that are licensed to Solihull Christmas. Copyright 2021, Solihull Christmas ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Solihull Christmas or purchasing Solihull Christmas products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Solihull Christmas or to purchase Solihull Christmas products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited unless authorised by Solihull Christmas. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Payment is required with confirmation of your order. We do not offer a sale or return facility. Goods are dispatched up to 21 days prior to your display. We do offer an overnight service in certain areas and during the November season, we can process and dispatch orders in two to three working days.

Claims for shortages must be made in writing within three days of receipt of your goods. Please check all packages carefully and only sign for the number you receive. Do not wait until the day of your display before checking the contents.

Every effort is made to complete your order in full but should the need arise to make substitutions they will be to the same value or greater. No consequential losses arising out of the use of any products will be accepted. Prices are correct at time of going to press but are subject to change without prior notification. All firing times quoted are approximate.

When the Consumer Protection (Distance Selling) Regulations 2000 apply Solihull Christmas will accept cancellation of an order provided that the customer confirms in writing to the address on this brochure within seven days of receipt of the goods. Upon receipt of such cancellation, Solihull Christmas will notify the customer of the procedure for collection of the goods. A charge will be made to the customer equal to the cost of collection and return to Solihull Christmas.

Trademarks
All trademarks, service marks and trade names of Solihull Christmas used in the site are trademarks or registered trademarks of Solihull Christmas

Warranty Disclaimer
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Solihull Christmas disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Solihull Christmas does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Solihull Christmas does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.

Limitation of Liability
Solihull Christmas shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Solihull Christmas has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Solihull Christmas product is mistakenly listed at an incorrect price, Solihull Christmas reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Solihull Christmas reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Solihull Christmas shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Solihull Christmas without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification, shall survive any termination.

Notice
Solihull Christmas may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Solihull Christmas.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Solihull Christmas or other licensed employee, host, or representative, as well as other members or visitors on the site, is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organisation.

Participation Disclaimer
Solihull Christmas does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Solihull Christmas is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Solihull Christmas reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Solihull Christmas in its sole discretion.

Indemnification
You agree to indemnify, defend, and hold harmless Solihull Christmas, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable legal fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Solihull Christmas may link to sites operated by third parties. However, even if the third party is affiliated with Solihull Christmas, Solihull Christmas has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Solihull Christmas. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Solihull Christmas seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site but for sites, it links to as well (including if a specific link does not work).